Frequently Asked Questions

Find answers to common wallet-related questions

Connection Issues

Why can't I connect my wallet to DApps?

There are several common reasons for wallet connection issues:

  • Browser compatibility issues
  • Outdated wallet software
  • Network congestion
  • Incorrect network settings
Last updated: 2 days ago By Support Team

Security

How can I secure my recovery phrase?

To secure your recovery phrase:

  • Write it down on paper (never digitally)
  • Store in multiple secure locations
  • Never share with anyone
  • Consider using a metal backup
Last updated: 1 week ago By Security Team

Transactions

Why is my transaction pending for so long?

Transaction delays can be caused by:

  • Low gas fees
  • Network congestion
  • Nonce issues
  • Insufficient funds for gas
Last updated: 3 days ago By Technical Team